Frequently Asked Questions

Everything you need to know about your SONICAKE gear and order.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay to ensure a secure and smooth checkout process.

How long will it take to receive my order?

Standard shipping typically takes 5-10 business days depending on your location. You will receive a tracking number via email as soon as your order leaves our warehouse.

Do you offer a warranty on your audio products?

Yes, all SONICAKE products come with a 12-month limited warranty covering manufacturing defects. Please contact our support team with your order number for assistance.

What is your return policy?

We offer a 30-day return policy. If you are not satisfied with your purchase, you can return the item in its original packaging for a full refund or exchange.

Do you ship internationally?

Yes, we ship to most countries worldwide. Shipping costs and delivery times vary by destination and will be calculated at checkout.

How can I track my package?

Once your order is shipped, you will receive an email with a tracking link. You can also log into your account on our website to view your order status in real-time.